dhbvn.org.in - Mission

Dakshin Haryana Bijli Vitran Nigam(DHBVN) - Mission

Dhbvn.org.in Spined HTML

Dakshin Haryana Bijli Vitran Nigam(DHBVN) - Mission DHBVN DHBVN Web Home HomeWell-nighUs Profile Mission Vision & Values Board of Directors Act & Policies Deptt. of Power Employee Arena Suppliers Support Commercial Associated Sites Photo Gallery News & Media Contact Us Services Connection Related New Connection Download Forms Service Request Knowledge Sharing DHBVN Information Consumer Services Old Applications Tenders MM Wing PD & C Wing Operation Wing M&P Wing Construction Wing Other Tenders R-APDRP Smart City Project Right to Information Energy Conservation Locate Nearest Offices e-Kiosks Sales Regulations My Account Login Register Consumer Information Manage Account Update Profile Change Password Bill Information Bill Summary View Bill Email/SMS Alert Consumption Consumption History Consumption Calculator Load Graph Complaints & Requests Registration Complaint Status Initial Demand Note Payment Options Online Payment RTGS/NEFT Paytm Portal CSC(Offline) S/D Counters (Offline) Payment Receipt Support Help/FAQs Feedback Power Outage/ Theft New Connection Status Service Request Status CareerWell-nighUs > Profile > Mission   DHBVN Mission: Excellence in power distribution 1. The DHBVN rededicates it to serve masses by extending reliable, quality, uninterrupted, unscratched and wipe power to consumers at affordable tariff to uplift agricultural, industrial and economic minutiae in Haryana Priority Focus on:- · Augmentation, renovation and modernisation of existing distribution system · Expansion of distribution net work · Preventive maintenance of distribution system 2. The DHBVN is unswayable to bring lanugo line losses Focus on:- · Segregation and rehabilitation of all lengthier and overloaded feeders · Setting up spare pole mounted substations · Construction of spare 33 KV grid substations and augmentation of topics of existing substations · Providing dedicated/independent transformers to farmers · IntroducingUpperVoltage Distribution System (HVDS) and modernize HT/LT ratio · Strengthening energy inspect system · Cent per cent metering, including metering of tubewell connections · Shifting of meters to out side consumers' premises · Abating theft/pilferage and misuse of electricity with the involvement of public · Stringent punitive whoopee versus unscrupulous people committing theft of power 3. Improvement in hodgepodge efficiency will be the wiring of unceasingly achieving upper growth and financial viability. Focus on:- · Minimising the live underage · Reduction in permanent default underage · Zero tolerance for non-payment of bills (Timely and proper disconnection on default · Cent per cent billing on the understructure of very meter reading and suppuration of stereotype billing · Use of spot billing and other special billing and hodgepodge techniques · To ensure timely distribution of bills · Expansion and popularising mazuma hodgepodge through banks and post offices ·Mazumahodgepodge by Ex-servicemen in rural zone · Introduction of prepaid metering system ·Largestservice in areas of good payer consumers 4. The DHBVN commits to honesty, integrity and transparency in deportment to unzip higher level of consumer satisfaction Focus on:- · Haryana Electricity Regulatory Commission's (HERC's) standards of performance is to be citizens' charter. · Connections to be released on demand. · To set up consumer superintendency centers to requite single window facility to consumers. · Expansion of computerised complaint handling system through Bijli Suvidha Kendras (BSKs) upto village level. · Use of Ex-servicemen power to modernize consumer service. · To evolve largest consumer dealing and complaint handling system at sub-divisional level. · To create consumer friendly environment at sub-divisional offices and complaint centres. · To start mobile complaint handling system. · Out sourcing of consumer complaint handling. 5. The DHBVN perpetrates to encourage and support energy savings activities and demand side management optimizing the use of electricity Focus on:- · Separating urban and rural load. · Segregation of threshing and rural domestic load. · Providing self-sustaining feeders to industries. · Reactive power management through capacitor installation. · Encouraging diversification from water guzzling crops to lesser water consuming crops. · Bringing on DHBVN books the total unfluctuating load. · To promote use of standard quality electricity gadgets and machines. · To educate consumers on conservation of electricity. · To promote remodeling and modernisation of pump-sets. 6. The DHBVN promises modernisation of management to bring well-nigh forfeit effectiveness and efficiency in functioning. Focus on:- · Evolving participatory management to enable workers and managers discuss vital issues together and work hand in hand towards worldwide goals. · Persistent momentum for increase in revenue and reduction in costs. · To encourage ideas, talent and value system. · To promote a work culture that fosters individual growth, team spirit and creativity to overcome challenges and attain goals. · Circles to act as profit centres; buy the power they require, pay for it and meet their expanses through their own income. 7. The DHBVN realizes inherent potential in new technology, particularly information technology, for improving efficiency, accounting, information level and consumer satisfaction. Focus on:- · Bijli Suvidha Kendras (Call Centres) having unfluctuating rural areas also. · Web based availability of each and every information (Information publishing). · Information facilitation counters/ consumer helpline centres at sub-divisional level. · Web based database publishing. ·Minutiaeof IT within the organisation. · Lesser paper office. · Connectivity of workforce to Internet and encouraging usage of I.T. tools right lanugo to their home level also. · E-billing and on line payment, ATM type mazuma hodgepodge centres. · Providing ways of liaison of latest technology to maximum number of employees. · E - tendering. · Net work mapping. · Data logging. · Remote meter reading. · Electricity distribution automation.Well-nighUs Act & Policies Commercial News & Media Associated Sites Career Feedback Contact Us This website is weightier viewed at a resolution of 1024 X 768, and Internet Explorer 8.x or higher. © 2013 Copyright DHBVN. All Rights Reserved. Privacy Disclaimer Help & FAQs Sitemap Back to Top